Refund policy
RETURNS
Ah! Something didn't work out. No worries! Watan accepts unused, unworn, unwashed returns in their original condition within 30 days.
Additional non-returnable items:
- Gift cards
- Downloadable software products
REFUNDS (if applicable)
Once your return is received, inspected, and approved, process your refund and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Any questions? Contact us at contact@watanpalestine.com.
EXCHANGES
Did you choose the wrong option or want to exchange your item(s)? We can exchange your items for only the cost of shipping within 30 days. If you need to exchange, send us an email at contact@watanpalestine.com and send your item to: Watan, 7710 W. 159th Street, Orland Park IL 60462, United States.
SHIPPING
To return your product, send an email to contact@watanpalestine.com to initiate a return. You should mail your product including order number to: Watan, 7710 W. 159th Street, Orland Park IL 60462, United States. Unfortunately, we are unable to cover the cost of return shipping. Shipping costs are non-refundable.
CONTACT
For all other inquiries, please send an email to contact@watanpalestine.com with a pertinent subject line.